Professional Services
On this page:
Professional Services Overview
SpectroTech offers truly unique service in that we are the only organisation within Australia that provide training, specialist consulting and professional services in the field of wireless networking without selling or distributing any hardware or software products.
Our vendor agnostic approach ensures that our services are designed to provide the best possible solution irrespective of network design, product selection or implementation and without influence from product revenue or manufacturers. Of critical importance is the focus on integration with your existing business, ensuring that cookie cutter solutions don't limit scaleability, future planning or direction of your business as we often see with implementations delivered by product resellers.
Engagement Model
Our services are broken down into the following two distinctly different engagement models.
- Direct Engagement Services (DES)
- Independent Consulting Services (ICS)
Direct Engagement Services (DES) is designed to support end-user organistaions, providing direct consulting support from SpectroTech consultants to meet your needs. DES clients include end-user companies, government and military organisations.
Independent Consulting Services (ICS) provides support to service providers, systems integrators, product distributors and their channel partners. ICS enables organisations to service their customers with leading independent experts that will represent your company on all engagements. This enables your company to increase your service capability and capacity whilst maintaining your branding and direct client relationship at all times, rather than complete outsourcing to third-party companies. All documentation under ICS is provided to our clients in word format so that you can cut and past, remodel and rebrand before delivery to your customers.
Services Provided
The following list provides an overview of just some of the services available.
- Wireless site surveying (RF spectrum analysis, site surveying and reporting)
- Product / Solution staging, configuration and installation
- Network / Solution design
- Network and system documentation
- Network and system performance analysis
- Problem analysis and resolution
- Wireless LAN risk and threat analysis
- Wireless LAN security policy design and training
- Wireless LAN security auditing
- Wireless LAN penetration testing
- Independent business and technical requirements analysis
- Tender preparation (for end-user organisations)
- Tender responses
- Product and solution analysis and validation (for end-user organisations)
- Proof-of-Concept (POC) management
- 2nd level support services
- Complete one-time-or full-time outsourcing services
