Why Choose our Services?
On this page:
- Overview
- How are we different?
- Why is our approach important?
- Consulting vs. Professional Services - Our understanding. Your assurance
Overview
SpectroTech is an Australian owned and run independent wireless systems integrator that provide training, specialist consulting and professional services in the field of wireless networking.
How are we different?
At SpectroTech we focus on understanding the client requirements. Too many consulting and professional service organisations focus on their own capabilities trying to retrofit their strengths, products or solutions to their client's requirements. This often results in problematic solutions or project failure. Our approach is the complete opposite. We take the time to understand our client's environment, challenges, objectives, plans and associated constraints and ensure that we position all this knowledge in the clients business to produce the right outcome without influence from product margin or vendor relationships.
Why is our approach important?
Our vendor agnostic approach ensures that our services are designed to provide the best possible solution irrespective of network design, product selection or implementation and without influence from product revenue or manufacturers. Of critical importance is the focus on integration with your existing business, ensuring that cookie cutter solutions don't limit scaleability, future planning or direction of your business as we often see with products and solutions delivered by product resellers aligned with one or few manufacturers.
For Independent Consulting Services (ICS) clients, this also means that we bring our knowledge and expertise to your clients, ensuring total project success whilst representing your company at all times.
Consulting vs. Professional Services
Our understanding. Your assurance.
CConsulting and professional services are fundamentally different things, even though many people and companies interchange them. The importance of our services and how we differentiate comes down to an understanding of the fundamental difference between consulting and professional services.
Typically speaking, Professional Services is what hardware and software companies or resellers provide to implement and support their solutions. When you purchase their products, many companies also pay for professional services to assist with the deployment and implementation of their products.
Consulting on the other hand is much broader. It gets tricky when you mix both Professional Services and Consulting within the same company. In such cases, you often see 'consulting' offered from companies trying to retrofit their strengths to their client's requirements, based on capabilities of their professional services team or on limited products and solutions available from their sales team, rather than focussing on the clients needs.
At SpectroTech, our independence provides the assurance that our consulting services are not influenced by the vendor-reseller relationships that are often found within the market. Our customers come first and our service and support model is designed to support their needs before the needs of manufacturers.
Both consulting and professional services are available to clients through our Direct Engagement Service (DES) and Independent Consulting Services (ICS) model.
